At Raptor, we stand behind the quality of our products. Our warranty policy reflects our commitment to customer satisfaction and the reliability of our offerings.
Warranty Coverage
We offer a warranty on all Raptor tattoo needles and products, covering any manufacturing defects or issues that may arise during normal use. This warranty does not cover damages caused by misuse, abuse, neglect, or improper care.
What’s Included
- Defective Products: If you receive a product that is defective due to manufacturing errors, we will replace it at no additional cost.
- Quality Assurance: We ensure that all our products meet strict quality standards before they are shipped.
Warranty Claims
To initiate a warranty claim, please follow these steps:
- Contact Us: Reach out to our customer service team via email once you identify a defect.
- Provide Details: Include your order number, a description of the issue, and any relevant photos to help us assess the problem.
- Return Instructions: If your claim is approved, we will provide you with instructions for returning the defective product.
Exclusions
Please note that the warranty does not cover:
- Damage caused by accidents, improper use, or lack of maintenance.
- Normal wear and tear.
- Products that have been modified or altered in any way.
Limitations
Our liability is limited to the replacement of defective products. We are not responsible for any incidental or consequential damages resulting from the use of our products.
Contact Us
If you have any questions about our warranty policy or need assistance, please don’t hesitate to reach out. We’re here to help!
Thank you for choosing Raptor Tattoo Needles and Products. We appreciate your trust in us and are committed to providing you with the best quality and service.